1. Introduction
These Billing Terms and Conditions (“Terms”) govern payment obligations and billing-related processes betweenSite Ready Supply(“Company,” “we,” “us,” or “our”) and the customer (“Customer,” “you,” or “your”). By purchasing products fromSiteReadySupply.com(the “Website”), you agree to be bound by these Terms.
2.1 Pricing
Prices: All prices for products and services are listed in U.S. Dollars (USD) and are subject to change at any time without prior notice. Price changes will not affect orders that have already been accepted and paid for, except to correct errors as permitted by law.
Taxes and Fees: Prices exclude applicable taxes, duties, or government charges unless otherwise stated at checkout.
2.2 Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
- Express Checkout Options: Apple Pay, Google Pay, Shop Pay
- Bank Wire
2.3 Payment Due Date
One-Time Purchases: Payment is due at the time of purchase/checkout unless otherwise agreed in writing by Site Ready Supply.
For certain transactions, NET30 terms may be available. Please contact us regarding this.
3. Invoicing
Invoice Issuance: For standard online orders, invoices/receipts are issued upon order placement and/or payment confirmation. For certain business orders or special arrangements, Site Ready Supply may issue invoices as agreed in writing.
Delivery Method: Invoices/receipts are typically delivered electronically via email to the contact information provided by the Customer and/or made available through the Website checkout confirmation.
Customer Responsibility: You are responsible for ensuring that billing and contact information is accurate and current. Delays or failures due to incorrect information are the Customer’s responsibility.
4. Disputed Charges
Notification Period: If you believe you were billed incorrectly, you must notify us in writing within 15 days of the charge date or invoice date (whichever is applicable).
How to Submit a Dispute: Send disputes to support@sitereadysupply.com and include:
- Order number and/or invoice number
- The disputed amount
- A brief description of the issue and any supporting documentation
Resolution: We will review disputes in a reasonable timeframe and, where appropriate, correct billing errors or provide an explanation of the charge.
5. Refunds and Credits
Policy Reference: Refunds and credits are provided in accordance with our Return and Refund Policy, and—where applicable—subject to the relevant manufacturer’s return/refund terms as described in that policy.
Processing Time: Approved refunds are issued to the original payment method and are typically processed within up to 14 days after approval, though bank posting times may vary.
6. Taxes
Customer Responsibility: You are responsible for any applicable taxes and government charges unless otherwise stated at checkout.
Tax Exemption: If you claim tax-exempt status, you must provide valid exemption documentation before purchase (or as otherwise directed by Site Ready Supply). If valid documentation is not provided in time, taxes may be charged.
7. Billing Errors
Corrections: If we discover a billing error, we may correct it promptly.
Overcharges: If you were overcharged, we will refund or credit the overcharged amount as appropriate.
Undercharges: If you were undercharged, we may charge the outstanding amount or invoice you for the balance, as permitted by law.
8. Payment Security
Data Protection: Payment information is handled using reasonable security measures consistent with industry standards.
Payment Processing: Payments are processed through secure third-party payment processors. Site Ready Supply does not store full credit card numbers on its servers.
SSL Encryption: Transactions are protected using SSL/TLS encryption technology.
9. Changes to Billing Terms
Modification Rights: We may update these Terms at any time.
Effective Upon Posting: Updates become effective when posted on SiteReadySupply.com with an updated effective date.
Acceptance of Changes: Continued use of the Website or purchases after changes are posted constitutes acceptance of the updated Terms.
10. Limitation of Liability
To the fullest extent permitted by law:
- No Liability for Indirect Damages: Site Ready Supply is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to billing or these Terms.
- Maximum Liability: Our maximum aggregate liability for any claim arising under these Terms is limited to the amount you paid to Site Ready Supply for the relevant order giving rise to the claim
Some jurisdictions do not allow certain limitations of liability; in such jurisdictions, these limitations apply to the maximum extent permitted by law.
11. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any legal action arising out of or related to these Terms shall be brought in the state or federal courts located in Cook County, Illinois, and you consent to the jurisdiction and venue of such courts.
12. Contact Information
For billing questions or concerns, contact:
Site Ready Supply
Website: SiteReadySupply.com
Email: support@sitereadysupply.com
Phone: 888-495-3550
13. Entire Agreement
These Billing Terms and Conditions, together with our Terms and Conditions, Privacy Policy, and Return and Refund Policy, constitute the entire agreement between you and Site Ready Supply regarding billing matters and supersede all prior or contemporaneous agreements related to billing.
Acknowledgment
By purchasing products through SiteReadySupply.com, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.